Privacy & Your Data

Account Deletion Request

At FasTreat, we respect your privacy and your right to control your personal information.

If you would like to request deletion of your FasTreat account and associated personal data, please contact our support team.

Emailsupport@fastreat.com

Please include the following information in your request:

  • Full Name
  • Registered Email Address
  • Registered Phone Number (if applicable)

Our team may contact you to verify your identity before processing the request.

What happens when I request account deletion?

Upon successful verification, we will:

  • 1Deactivate your FasTreat account
  • 2Delete or anonymize personal information where permitted by applicable laws
  • 3Remove access to your account and services

Medical Records Retention

As a healthcare provider, FasTreat may be required by applicable healthcare, privacy, tax, or regulatory laws to retain certain medical, prescription, billing, or transaction records for a legally required period of time.

Such records will be retained only as required by law and will no longer be used for active service delivery.

Processing Time

Most deletion requests are processed within 30 days of identity verification.

If you have any questions, please contact support@fastreat.com.