Please include the following information in your request:
Full Name
Registered Email Address
Registered Phone Number (if applicable)
Our team may contact you to verify your identity before processing the request.
What happens when I request account deletion?
Upon successful verification, we will:
1Deactivate your FasTreat account
2Delete or anonymize personal information where permitted by applicable laws
3Remove access to your account and services
Medical Records Retention
As a healthcare provider, FasTreat may be required by applicable healthcare, privacy, tax, or regulatory laws to retain certain medical, prescription, billing, or transaction records for a legally required period of time.
Such records will be retained only as required by law and will no longer be used for active service delivery.
Processing Time
Most deletion requests are processed within 30 days of identity verification.