My employer benefits portal is useless at telling me if ADHD assessment is covered — has anyone actually gotten a straight answer out of theirs?

employer benefits
extended health
coverage
Canada
sunny_mosaic
sunny_mosaic
Spent twenty minutes clicking through my extended health benefits portal trying to figure out if ADHD assessment falls under something covered, and it's all vague category names like 'mental health practitioner' with no actual list of what qualifies. Is there an actual reliable way to get a real answer instead of guessing from category names?
2026-07-23 20:00
667 views
1 Comments
D
doom_pile_curator
Same experience, portal was worthless, phone call got me an actual answer in one call. Also learned assessment and ongoing medication coverage are often decided completely separately under the same plan, so ask about both specifically rather than assuming one answer covers everything.
2026-07-25 17:35
497 views
17

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